Shipping policy
We ship fast, we ship tracked, and we don't charge you for the privilege on bigger orders.
Delivery times
UK Mainland: 3–5 business days from the date your order is placed. Orders are picked and packed from our UK fulfilment centre, usually within 1 working day. You'll receive tracking details the moment your order ships.
Northern Ireland: 3–5 business days. Free shipping on orders over £300; a £14.95 delivery charge applies below that.
Republic of Ireland: We're not shipping to the Republic of Ireland at launch — we'd rather say so plainly than offer a slow service. We're working on it.
Please note: delivery times are estimates, not guarantees, and may be longer during peak seasons and around public holidays. If a delay looks likely to be significant, we'll contact you personally.
Shipping charges
UK Mainland — £6.95, free over £180
Northern Ireland — £14.95, free over £300
Things worth knowing
- Every order ships tracked
- Check your order on arrival — if anything's missing or damaged, tell us within 48 hours and we'll sort it at our cost
- Business days are Monday to Friday, excluding bank holidays
- Espresso machines don't like cold: if yours arrives on a cold day, let it reach room temperature before its first brew